POLICIES

Refunds & Exchanges

We do not accept refunds on products unless product is damaged or faulty once arrived to your destination. Exchanges will be valid within a 14 day period from when you have received your product and this can be done via email. 

Shipping & Delivery 

UNIQUE ship worldwide, despite being based in the UK. The prices shown exclude shipping costs & will vary accordingly (location if outside UK). Dispatch of products will typically take 3-5 working days to be delivered from day order is fulfilled. Once order is dispatched you will receive an email notifying you of the journey of your UNIQUE product! If ordering from outside UK, delivery will typically take 10-14 working days to be delivered. Please take into consideration that these are guidelines and the products may possibly come sooner or later according to delivery circumstances. Please provide correct shipping address as UNIQUE will not refund or replace orders that are returned back to sender due to incorrect or incomplete shipping address provided by customer.

 

Please contact us by emailing us with any concerns/ inquiries